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Frequently Asked Questions

THIS WEBSITE IS STRICTLY FOR THE USE OF PEOPLE AGED 18 OR OVER

#
QUESTION
ANSWER
1
Which countries to you ship to?
We ship worldwide, however it is your responsibility to make sure you comply with the laws within your country
2
Can I have a discount?
Yes, of course. Here is our discount code LOYAL 123. This will give you 10% off at the check. We change it from time to time and update our customers
3
Is it legal for me to buy cannabis seeds?
We are a UK based seed bank and it is within the law to buy and sell cannabis seeds. It is a criminal act to germinate or to grow cannabis. We do not encourage anyone to break the law of their own country
4
I ordered a long time ago and it still hasn’t arrived
Please check where your seeds have got to by using the tracking reference you were sent when your seeds were dispatched in the Royal Mail website. If you still do not know where they are contact us at sales@haze.io
5
I just ordered, how long does it take?
We aim to ship within 5 working days from receiving your order. Your order should arrive within 10-20 working days, depending on where we are sending it to. If seeds are not legal in your country customs may seize them. Please see our terms and conditions for more information.
6
I cannot order, it won’t accept my credit card, I keep getting an error message
Please speak to you bank or your credit card provider, it may be that they block international payments. Tell that that you are trying to buy a gift from an online company in the UK, this usually works. If you keep having issues, please email us at sales@haze.io. We also have WhatsApp, send us a message there.
7
Can you recommend a good strain for me?
We are unable to off advice to you directly, however we may have a blog which reviews certain strains, go check it our blog posts.
8
I bought some seeds, can you tell me how to grow them?
Unfortunately, we do not give specific growing advice. Whilst it is legal to own seeds in the UK, germinating them is not. We may have a blog post dealing with this, however this is for information and interest purposes only, and also where it is legal to germinate and grow.
9
What courier do you use?
We use Royal Mail and we will send you a tracking reference when your seeds are dispatched, so you can track their journey.
10
I have my tracking number but it isn’t working
Use Royal Mail to track your item. Once your order has reached the destination country, it can be tracked using the local postal service.
11
My order did not arrive and it has been more then 20 working days, I understand customs can seized it, or it could get lost in the mail
We have a guaranteed delivery option at the checkout. This means that if your item does not arrive we will ship your order free of charge one more time. We track all our orders so we can check its progress to you.
12
What payment options do you have?
We accept debit and credit cards, bank transfer, bitcoin and cash in the post. You can chose which payment method you want to use at he checkout.
13
Do you accept PayPal?
We do not accept PayPal. However, we offer secure and reputable credit card payment options, as well as BTC and bank transfer. We also offer cash in the post, however this is not secure and the risk will be with you until we receive your money.

What countries do you ship to – we ship worldwide, however it is your responsibility to make sure you comply with the laws within your country

We are a UK based seed bank and it is within the law to buy and sell cannabis seeds. It is a criminal act to germinate or to grow cannabis. We do not encourage anyone to break the law of their own country

We aim to ship within 5 working days from receiving your order. Your order should arrive within 10-20 working days, depending on where we are sending it to. If seeds are not legal in your country customs may seize them. Please see our terms and conditions for more information.

Can you recommend a good strain to me – we are unable to off advice to you directly, however we may have a blog which reviews certain strains, go check it our blog posts

We use Royal Mail and we will send you a tracking reference when your seeds are dispatched, so you can track their journey

Use Royal Mail to track your item. Once your order has reached the destination country, it can be tracked using the local postal service.

We accept debit and credit cards, bank transfer, bitcoin and cash in the post. You can chose which payment method you want to use at he checkout.

Yes, of course. Here is our discount code LOYAL 123. This will give you 10% off at the check. We change it from time to time and update our customers

Please check where your seeds have got to by using the tracking reference you were sent when your seeds were dispatched in the Royal Mail website. If you still do not know where they are contact us at sales@haze.io

Please speak to you bank or your credit card provider, it may be that they block international payments. Tell that that you are trying to buy a gift from an online company in the UK, this usually works. If you keep having issues, please email us at sales@haze.io. We also have WhatsApp, send us a message there.

Unfortunately, we do not give specific growing advice. Whilst it is legal to own seeds in the UK, germinating them is not. We may have a blog post dealing with this, however this is for information and interest purposes only, and also where it is legal to germinate and grow.

We do not accept PayPal. However, we offer secure and reputable credit card payment options, as well as BTC and bank transfer. We also offer cash in the post, however this is not secure and the risk will be with you until we receive your money.

We have a guaranteed delivery option at the checkout. This means that if your item does not arrive we will ship your order free of charge one more time. We track all our orders so we can check its progress to you.

Haze IO does not condone the usage of illegal or controlled substances in any way and does not take any responsibility for the use of any products that are shown on this website. All information displayed on the Haze IO website is included for educational, historical and scientific purposes.

Please Note:
Under Section 6 of the UK Misuse of Drugs Act 1971 it is an offence to cultivate any plant of the genus Cannabis in the UK without a license from the Secretary of State. Anyone committing an offence contrary to this Section may be imprisoned, fined, or both. Cultivation of Cannabis Seeds is illegal in many countries, so Haze IO only offer the sale of Cannabis Seeds as souvenirs and as a means of preserving Cannabis genetics. Information presented on the Haze IO website and on product packaging is made available for countries that legally permit the cultivation of hemp seeds.

Haze IO are not liable in any way for claims, actions, legal and/or court fees brought against oneself in connection with any use of products ordered from this website, catalogue, cdrom, or other media.

Haze IO reserve the right to cancel any order made by a customer at any time if they feel that the transaction request may be fraudulent, malicious or likely to harm their organisation in any way. All goods remain the property of Haze IO until payment has been received for them and customers may not insist that Haze IO honour any erroneous pricing or errors in product description.

Haze IO Guarantee: You are buying genuine fresh seeds, we guarantee this and we guarantee you will receive them in perfect condition. The seeds you are buying are the same as you would receive if you walked into any of the seedbanks in Holland but at a lower price.

We do not however guarantee anything else, if you are in a country that permits the cultivation of cannabis we cannot guarantee that the seeds will all germinate, this is risk that you must be prepared to take.